Fast, Reliable Shipping
At Assembly Lubricants, we understand that downtime costs money. Whether you need assembly lubricant for a production line, maintenance department, repair facility, or an upcoming project, our goal is to get your order packed and shipped as quickly as possible.
Most in-stock orders are processed promptly during regular business days. Orders placed on weekends or holidays will be processed on the next business day.
Once your order ships, tracking information will be sent to the email address provided during checkout. Delivery times may vary depending on the destination, shipping method, carrier delays, weather conditions, and other circumstances outside our control.
Please review your shipping address carefully before submitting your order. Contact us as soon as possible if an address correction is needed. Once an order has shipped, we may not be able to change or redirect the delivery.
Online checkout is currently limited to United States delivery addresses. Customers requesting shipment to Canada or another international destination should contact us with their complete delivery address for a shipping quote.
Returns
We accept returns within 30 days of the original purchase date.
To qualify for a return:
-
The product must be new, unused, and unopened.
-
The product must be returned in its original packaging.
-
The return must be requested within 30 days of purchase.
-
Proof of purchase may be required.
Products that have been opened, used, damaged after delivery, or returned without their original packaging may not qualify for a refund.
The customer is generally responsible for return-shipping costs unless the return results from an incorrect item, shipping damage, a defective product, or an error by Assembly Lubricants.
Please contact Assembly Lubricants before returning an item so that we can provide return instructions. Returns sent without prior authorization may experience delays in processing.
Refunds
Once your return is received, we will inspect the product to confirm that it meets our return requirements.
Approved refunds will be processed within 3–5 business days after the returned product is received. Refunds will be issued to the original payment method used for the purchase.
After a refund is processed, additional time may be required for the credit to appear on your account. Processing times vary by bank, credit card company, and payment provider.
Original shipping charges are non-refundable unless the return is the result of an error by Assembly Lubricants or the product arrived damaged or defective.
Damaged or Incorrect Orders
Please inspect your order promptly after delivery. If an item arrives damaged, defective, or different from what you ordered, contact us as soon as possible with your order number and photographs of the product and shipping packaging.
We will review the issue and work with you to provide an appropriate replacement, refund, or other resolution.
Order Cancellations
Contact us immediately if you need to cancel an order. Because we prioritize fast order processing, we cannot guarantee that an order can be changed or canceled after it has been submitted.
Orders that have already been packed or shipped cannot be canceled and must follow the standard return process.
Contact Us
For shipping questions, return requests, or problems with an order, please contact Assembly Lubricants through our website contact form. Include your name, order number, and a brief description of your request so that we can assist you quickly.