Privacy Policy

Effective Date: August 5, 2026

Assembly Lubricants respects the privacy of customers and website visitors. This Privacy Policy explains what information may be collected through AssemblyLubricants.com, why it is collected, how it may be used and the choices available to you.

Information You Provide

We may collect information that you voluntarily provide when you:

Place an order
Create an account
Contact customer service
Request a product or freight quote
Submit a contact form
Write a product review
Subscribe to marketing communications
Request a return or refund

This information may include:

Name
Company name
Billing address
Shipping address
Email address
Telephone number
Products ordered
Order history
Account information
Tax-exemption information
Communications with us

Please do not submit confidential business information through a general contact form unless it is necessary for your request.

Payment Information

Payment transactions are processed through our e-commerce platform and third-party payment providers.

Payment information may include a payment-card number, expiration date, billing address and related authentication information.

Assembly Lubricants generally receives payment confirmation, transaction details and limited payment information rather than retaining complete payment-card numbers in its own business records.

Payment providers process information according to their own privacy policies and security practices.

Information Collected Automatically

When you visit the website, certain information may be collected automatically by the website, hosting services, analytics tools and related technology.

This may include:

Internet Protocol address
Browser type
Device type
Operating system
Approximate geographic area
Referring website
Pages viewed
Links clicked
Date and time of visits
Shopping-cart activity
Session information
Cookie and similar technology identifiers

This information helps operate the website, understand how it is used, improve performance, prevent fraud and measure advertising effectiveness.

How We Use Information

Information may be used to:

Process and fulfill orders
Collect and confirm payment
Prepare shipping documents
Provide shipment tracking
Respond to questions and quote requests
Process returns and refunds
Maintain customer accounts
Communicate about orders
Prevent fraud and unauthorized transactions
Improve products, website content and customer service
Analyze website traffic and performance
Comply with tax, accounting and legal requirements
Enforce website policies
Protect customers, the business and service providers
Send marketing communications when permitted

We may combine information collected through different parts of the website when reasonably necessary for these purposes.

Cookies and Similar Technologies

AssemblyLubricants.com uses cookies and similar technologies to operate and improve the website.

Cookies may be used to:

Maintain the shopping cart
Keep users signed in
Remember preferences
Process checkout
Support website security
Measure traffic and performance
Understand how visitors use the website
Measure advertising activity

Most browsers allow users to block, delete or restrict cookies. Blocking essential cookies may prevent the shopping cart, account or checkout system from functioning properly.

Google Analytics and Advertising Services

We use Google Analytics to understand website traffic, visitor interaction and website performance.

Google Analytics may collect information through cookies and similar technologies, including device information, browser information, approximate location, pages visited and interactions with the website.

We may also use Google advertising or measurement services to understand the effectiveness of advertisements and product listings.

Information collected by Google is processed according to Google’s privacy policies and service terms.

Users may manage cookies through their browser settings and may use privacy and advertising controls provided by Google.

How Information May Be Shared

We may share information with service providers when reasonably necessary to operate the business and fulfill customer requests.

These providers may include:

E-commerce and website-hosting providers
Payment processors
Banks and card networks
Shipping carriers
Freight companies
Manufacturers or suppliers fulfilling direct shipments
Email and customer-service providers
Analytics and advertising providers
Accounting, tax and professional advisers
Fraud-prevention and security providers

These parties receive information needed to perform services on our behalf or complete a requested transaction.

We may also disclose information when reasonably necessary to:

Comply with a law, court order or legal process
Respond to a government request
Investigate suspected fraud or abuse
Enforce our agreements
Protect the safety, property or legal rights of customers, the business or others
Complete a sale, transfer or reorganization of the business

Sale of Personal Information

Assembly Lubricants does not sell personal information for money.

We may use analytics or advertising providers that collect online activity information through cookies or similar technologies. Depending on the law applicable to a particular visitor, certain advertising or analytics activity may be treated as sharing information for targeted or cross-context advertising.

Users may restrict cookies through browser settings and available website privacy controls.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete transactions
Provide customer service
Maintain business and tax records
Meet accounting requirements
Resolve disputes
Prevent fraud
Enforce agreements
Comply with legal obligations

Different types of information may be retained for different periods.

When information is no longer reasonably needed, it may be deleted, anonymized or securely disposed of, subject to technical and legal limitations.

Data Security

We use reasonable administrative, technical and organizational measures intended to protect personal information.

However, no website, internet transmission, payment system or electronic storage method can be guaranteed to be completely secure.

Customers should use a strong, unique password for their account and should not share account credentials with others.

Marketing Communications

Customers who receive promotional emails may unsubscribe by using the unsubscribe link contained in the message or by contacting us.

Unsubscribing from promotional messages will not prevent necessary communications concerning orders, payments, shipping, returns, product safety or account administration.

Accessing or Correcting Information

Registered users may be able to review or update certain account information by signing into their account.

You may also contact us to request access to or correction of personal information associated with your account or transaction.

We may need to verify your identity before processing a request.

State Privacy Rights

Depending on where you live and which laws apply to Assembly Lubricants, you may have rights concerning your personal information, including the right to request:

Access to certain personal information
Correction of inaccurate information
Deletion of certain information
Information about how data is used or disclosed
Opt-out of certain advertising or data-sharing activities

These rights may be subject to legal exceptions, identity-verification requirements and record-retention obligations.

Requests may be submitted to Sales@AssemblyLubricants.com with the subject line Privacy Request.

We will not unlawfully discriminate against a customer for exercising an applicable privacy right.

Do Not Track Disclosure

Some web browsers offer a “Do Not Track” setting.

Because there is not currently a universally accepted technical standard for responding to Do Not Track signals, AssemblyLubricants.com does not currently respond automatically to all Do Not Track signals.

Third-party analytics or advertising providers may collect information about website visits and online activities over time and across different websites, subject to their own privacy practices.

Users may manage tracking technologies through browser settings, cookie controls and privacy tools offered by third-party providers.

Children’s Privacy

AssemblyLubricants.com is intended for businesses and adults purchasing industrial products.

The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

A parent or guardian who believes a child has submitted personal information may contact us to request its deletion.

Third-Party Websites

The website may contain links to manufacturer websites, technical documents, shipping carriers or other third-party services.

Assembly Lubricants is not responsible for the privacy practices, security or content of third-party websites. Visitors should review the privacy policies of those services.

Changes to This Privacy Policy

We may update this Privacy Policy when our technology, business practices, service providers or legal obligations change.

The updated policy will be posted on this page with a revised effective date.

Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Assembly Lubricants
4112 Kilburn Road
Berkey, Ohio 43504
Phone: (480) 580-0376
Email: Sales@AssemblyLubricants.com